Términos del servicio

Terms of Service

GENERAL INFORMATION

Welcome to Elyness! The terms “we,” “us,” and “our” refer to Elyness. Elyness operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Elyness is powered by Shopify, which enables us to provide the Services.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they include important information regarding your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.


SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products or services, you may be asked to provide certain information such as your email address, billing information, payment details, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 — OUR PRODUCTS

We make every effort to display our products and services as accurately as possible. However, product colors and appearance may vary depending on your device and screen settings.

We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or exactly match what is displayed online.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available to any person, region, or jurisdiction.


SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. Elyness reserves the right to accept or reject any order at its sole discretion.

Your order is not accepted until we confirm acceptance. Payment must be received and processed before acceptance.

Please review your order carefully before submitting it, as cancellations may not be possible after acceptance.

If we reject, modify, or cancel an order, we may notify you using the email address, billing address, or phone number provided at checkout.

Returns and exchanges are subject to our Refund Policy.

You represent and warrant that purchases are for personal use only and not for resale or export.


SECTION 4 — PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice.

The price charged for products or services will be the price displayed at the time the order is placed and confirmed via email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs duties, or import fees.

Prices displayed online may differ from prices offered elsewhere.

You agree to provide current, complete, and accurate billing and account information for all purchases.

You represent and warrant that:

  • Your payment information is accurate and authorized.
  • Charges incurred will be honored by your payment provider.
  • You will pay all charges, including taxes and shipping fees where applicable.

SECTION 5 — SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. Delivery times are estimates only and are not guaranteed.

We are not liable for delays caused by carriers, customs processing, or events beyond our control.

Once products are transferred to the shipping carrier, the risk of loss and title pass to you.


SECTION 6 — INTELLECTUAL PROPERTY

All content available through the Services — including trademarks, logos, text, graphics, images, videos, product reviews, and website design — is the property of Elyness, its affiliates, licensors, or Shopify and is protected by intellectual property laws.

You may use the Services solely for personal, non-commercial use.

You may not reproduce, distribute, modify, republish, download, store, or transmit any material from the Services without prior written consent.

All rights not expressly granted are reserved by Elyness.


SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control.

These tools are provided “as is” and “as available” without warranties of any kind.

Your use of third-party tools is entirely at your own risk and discretion.


SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services.

We are not responsible for examining or evaluating their content or accuracy and assume no liability for third-party websites, products, or services.

Your use of third-party websites is entirely at your own risk.


SECTION 9 — RELATIONSHIP WITH SHOPIFY

Elyness operates using Shopify technology, which allows us to provide the Services.

However, all purchases are made directly with Elyness.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Elyness, including any injury, damage, or loss related to purchases.

You expressly release Shopify and its affiliates from any claims arising from transactions with Elyness.


SECTION 10 — PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy.

Because our Services are hosted by Shopify, Shopify may collect and process information necessary to provide and improve the Services.

For more information, please review our Privacy Policy and Shopify’s Privacy Policy.


SECTION 11 — USER COMMENTS

If you submit reviews, feedback, suggestions, or other content (“Comments”), you grant us a worldwide, perpetual, royalty-free license to use, reproduce, modify, publish, and distribute such Comments.

You represent that:

  • You own or have rights to the Comments.
  • Your Comments do not violate third-party rights.
  • Your Comments do not contain unlawful, defamatory, abusive, or malicious content.

We reserve the right to remove any Comments at our discretion.


SECTION 12 — ERRORS AND OMISSIONS

Occasionally there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping costs, delivery times, or availability.

We reserve the right to correct errors and update information without prior notice.


SECTION 13 — PROHIBITED USES

You may not use the Services:

  • For unlawful purposes.
  • To violate laws or regulations.
  • To infringe intellectual property rights.
  • To transmit malware or harmful code.
  • To collect personal information unlawfully.
  • To spam, phish, scrape, or automate access to the Services.

We reserve the right to suspend or terminate access if prohibited activity is detected.


SECTION 14 — AGENTS

Automated tools, bots, or AI systems (“Agents”) may not access or interact with the Services unless explicitly authorized and properly identified.

We reserve the right to restrict or block automated access at any time.


SECTION 15 — TERMINATION

We may terminate your access to the Services at any time without notice.

Obligations and liabilities incurred prior to termination survive termination.


SECTION 16 — DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee uninterrupted, secure, or error-free use of the Services.

Some jurisdictions may not allow limitations on implied warranties, so certain limitations may not apply to you.


SECTION 17 — LIMITATION OF LIABILITY

To the maximum extent permitted by law, Elyness, Shopify, and their affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.


SECTION 18 — INDEMNIFICATION

You agree to indemnify and hold harmless Elyness, Shopify, and their affiliates, employees, agents, licensors, and service providers from any claims, damages, or expenses arising from:

  • Your breach of these Terms.
  • Your violation of laws or third-party rights.
  • Your misuse of the Services.

SECTION 19 — SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions remain valid and enforceable.


SECTION 20 — ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Elyness regarding the Services and supersede prior agreements or communications.


SECTION 21 — ASSIGNMENT

You may not assign or transfer these Terms without prior written consent.

We may assign these Terms at any time without notice.


SECTION 22 — GOVERNING LAW

These Terms are governed by the laws and courts of the jurisdiction where Elyness is headquartered.

You agree to submit to the exclusive jurisdiction of those courts.


SECTION 23 — HEADINGS

Section headings are included for convenience only and do not affect interpretation.


SECTION 24 — CHANGES TO THE TERMS

We reserve the right to update or modify these Terms at any time by posting changes on our website.

Your continued use of the Services after updates constitutes acceptance of those changes.


SECTION 25 — CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Elyness
📧 elyness.contacto@gmail.com
📍 Calle Mar Menor 8, Spain
📞 +34 644 38 04 55